At Damien Decibels, we are committed to delivering your audio gear safely, efficiently, and on time. Please read our shipping policy carefully before placing an order.
1. Delivery Method
We offer Cash on Delivery (COD) as our sole payment and delivery method. This allows you to pay for your order only when it reaches your doorstep.
2. Order Processing Time
Orders are typically processed within 1–3 business days after confirmation. Once processed, you will be contacted to confirm delivery details.
Please note: Processing time may vary during holidays or high-demand periods.
3. Shipping Timeframe
Estimated delivery times range between 3–7 business days, depending on your location. Remote areas may experience longer delivery times.
4. Delivery Areas
We currently deliver to most regions. If your location is not serviceable, our team will inform you after order placement.
5. Shipping Charges
Shipping fees, if applicable, will be clearly communicated before confirming your order. In some areas, delivery may be offered free of charge as part of promotional offers.
6. Failed Delivery Attempts
If a delivery attempt is unsuccessful due to unavailability or incorrect information, we will contact you to reschedule. Repeated failed attempts may result in cancellation of the order.
7. Package Inspection
We encourage customers to inspect their packages upon delivery. If you notice any visible damage or discrepancies, please notify us immediately.
8. Contact Information
For any shipping-related queries, feel free to contact us at [email protected].